MOKWHEEL and its affiliates and subsidiaries (collectively, “MOKWHEEL,” “us,” “our,” or “we”) are responsible for your information, and this Privacy Policy constitutes an agreement between you and MOKWHEEL. This Privacy Policy applies when you use our website (the “Site”) and services linked to this Privacy Policy (collectively, our “Services”).
At MOKWHEEL, your privacy is our priority and we maintain strict standards and procedures to prevent misuse of your information. We encourage you to read this privacy policy (the “Privacy Policy”) carefully to understand what information we collect and how we use it. When you visit and use our website (the “Site”), you confirm that you have read and understood this Privacy Policy and consent to our processing activities.
How do we collect your information?
This privacy policy explains how MOKWHEEL collects, protects, uses and discloses information when you:
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access any page on our websites.
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register the account on our websites.
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participate in a promotion or other site feature;
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as a customer, leave your ratings and reviews of products;
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participate in our research survey or tests,
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Provide us the information on our official account on any social platform.
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Inquiries or comments via the contact points. (MWB-E email)
Why do we receive information?
Most of the personal information we collect is provided directly by you for the following reasons:
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You purchased a product directly from us.
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You participate in our product review or research.
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You have registered an account on our websites。
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You have asked us for advice because you are interested in purchasing one of our products.
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You have subscribed to our email for the promotion or reminder.
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You have contacted our customer service and asked for assistance.
- Third parties who have received your consent to share your data.
What information do we collect from you?
- During the registration process, you will be required to provide us with a password, name, valid email address, etc. It is your responsibility. To keep your password strictly confidential.
- Your internet protocol (IP address), login data, browser type and version, time zone setting and country location, browser plug-in types, operating system and platform.
- Your Equipment and Browsing Actions.
- MWB does NOT collect or store payment information. When you provide payment information on our website, it will be submitted through the Shopify/Stripe/Paypal payment gateway. All Payment information and transactions are subject to Shopify/Stripe/Paypal's Privacy Policy and Terms of Service.
- When you contact our customer service, your call, email or chat may be recorded/saved for quality and training purposes.
- If you provide feedback through our customer service surveys or product reviews, your results will be saved to improve our services.
- Marketing communications.
If you sign up to receive marketing communications from MOKWHEEL, we may use the contact information you provide, such as: B. B. Your email address and, if you have specifically consented to this
Use your mobile phone number to send you promotional and marketing communications from MOKWHEEL, in accordance with your consent
We do not sell, rent, share or provide your mobile phone number, mobile opt-in information or SMS/RCS consent data to third parties or affiliates
their own marketing or advertising purposes
We may pass on personal data to service providers who process this data exclusively on our behalf and only to the extent necessary to provide and support our communications
is required. These service providers are contractually obligated to protect your information and are not permitted to use it for their own marketing or advertising purposes
You can withdraw your consent at any time by using the unsubscribe link provided in an email or by replying STOP to an SMS or RCS message
How do we use/share the information?
- Your information is stored in our internal systems and our website verifies you as a customer of MOKWHEEL. We do not sell, trade or process your personal information to third parties.
- Sending newsletters and offers/promotions.
- Analyze preferences, trends and statistics.4.Improve the products or the design and content of our website.5. Please contact you to let you know the status of your case or to inform the order.
- Solutions for your requirements7. Service providers may also access your personal data while providing services. However, we require all service providers to do so Maintain confidentiality to ensure the security of your personal information.
- Compliance with Legal Requirements. We may disclose your personal information for the following reasons.
- Compliance with legal regulations.
- To protect the rights, property or safety of us or our users.
- Protect our users from fraud. Misuse or illegal use of our website.
Security
The security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for you to access certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information over the Internet is not 100% secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Services. We are not responsible for any circumvention of any privacy settings or security measures on the Site or for the actions of third parties.
