I ordered tge Obsidian 2.0 came on time package very securely no damage. The bike went together easily. I needed to contact customer service and the returned my call the same day. Great bike great customer service!

We were absolutely thrilled with the mokwheel e-bikes! We had tried other bikes but they did not compare to the ease and comfort 0f the Mokwheel bike. So happy with 0ur purchase and would HIGHLY recommend ro friends and family!

Bought 4 MokWheel Obsidian 2.0s (two standard and 2 STs) for me, my wife, my son and his wife. Haven’t ridden as much as I wanted to, but so far the bikes are outstanding. Fun to ride, awesome on difficult terrain, and great shock absorption over bumps/curbs!

I've bought 2 bikes from Mokwheel and I love them both. The first one a few years ago took a while to ship, but the Scoria 2.0 I just bought shipped right away and actually showed up a day before the scheduled delivery. These bikes are high quality and I couldn't ask for more!

My Basalt 2.0 is beyond my expectations, simple to put together and a blast to ride. Customer service is very helpful. I had a small problem and they diagnosed it and shipped a replacement part out quickly.

The product was just as advertised. The website was easy to use. All the accessories worked perfectly and were a perfect fit. It was easy to setup and the online tutorial was extremely helpful.

Great experience, once my color became available shipped in a timely matter . Did touch base couple of times with customer service to correct my email and they very helpful. The bike it self was easy to assemble, rides awesome , no complaints . Keep up the good work Mok Wheel !!

Ordering was straight forward and easy. I enjoy riding the bike. At first it took getting used to the weight of the bike, but I found myself able to get used to it in a short time. Look forward to many years riding my Tor Plus!